APOYAR A1 Service Desk® Service Management Tool
APOYAR A1 Service Desk® is a comprehensive, integrated Service Management Tool that will dramatically improve the way you manage and control your business activities.
Our innovative online software system will facilitate your company’s activities and communications; making life easier for you, your employees and your customers.
Connect your customers to your experts in a click
A1 Service Desk connects your staff with your customers via a customised portal, and facilitates a range of business activities, including buying and selling, support & service provision, etc. What’s more, A1 Service Desk offers your business and your customers a wide range of communication options, including: IM-chat, email, telephone, remote connection or scheduled appointments.
A flexible service that can benefit virtually any business
The technology behind A1 Service Desk is fully adaptable, allowing a variety of businesses within countless vertical markets to:
- Connect customers with staff, in a click
- Implement an unattended operation
- Increase human resource flexibility
- Introduce an on-demand resourcing model
- Increase per-employee earnings
- Automate billing
- Offer 24/7, 365 days service, with no additional cost
No need to download Software!
Fully configurable, without programming
A1 Service Desk® is a fully configurable, online system that doesn’t require any programming or software downloads. It empowers you to manage and control your service delivery and increase the flexibility of your resources.
Online stores that work 24/7, so you don’t have to
With A1 Service Desk® you can create an online store for your business, quickly and easily.
Simply identify and enter your data, and A1 Service Desk® will generate product/service pages that clearly display an
image and detailed information about that product/service, including: pricing, model, delivery and manufacturer.
A1 Service Desk also enables you to benefit from:
- Payment before delivery
- Optimised service despatch
- An online, location-sensitive service catalogue
- Call centre customer services
- Marketing campaign management
Personalized and customized portals available for any business!
